Refund and Returns Policy
SHIPPING POLICY
At LxuryWatchEmpire, we understand that investing in a luxury timepiece is more than a purchase—it’s an experience. That’s why we’ve carefully structured this shipping information section to reflect the same precision and transparency that define our watches.
Each region-specific module provides:
Trusted Courier Partners: Including industry leaders like DHL Express, FedEx, UPS, and USPS, ensuring global reach with premium reliability.
Clear Timeframes: Distinct columns for Delivery Time (Once Shipped) and Total Time (Processing + Delivery), so you always know what to expect—no hidden surprises.
Transparent Costs: Every shipping method includes detailed pricing—whether it’s free standard delivery or a premium express upgrade—clearly presented in USD or the local currency.
Whether you’re located in the US, UK, EU, or AU, this section ensures every step of your order’s journey is visible, predictable, and professionally handled. From the moment you confirm your order to the moment it arrives at your door, our logistics reflect the craftsmanship behind every piece we offer.
Because at LxuryWatchEmpire, excellence isn’t just in the product—it’s in the entire experience.
United States
Shipping Method | Delivery Time (Once Shipped) | Total Time (Processing and Delivery) | Shipping Cost |
|---|---|---|---|
| Standard (UPS, DHL, SmartKargo, USPS) （Temporarily unavailable） | 3-5 business days | 8-13 business days | “We Apologize for the Temporary Suspension of Shipments to the US Due to Customs Issues.” |
| Federal Express（Temporarily unavailable） | 2-3 business days | 5-8 business days | ——（Due to Customs policies, we have temporarily stopped the FEDERAL EXPRESS transportation plan. We are doing our best to ensure that it will be resumed.） |
United Kingdom
| Shipping Method | Delivery Time (Once Shipped) | Total Time (Processing and Delivery) | Shipping Cost |
|---|---|---|---|
| Standard (DHL eCommerce) | 4-7 business days | 9-12 business days | $0 |
| Express (DHL Express) | 3-5 business days | 6-9 business days | $30 |
EU
| Shipping Method | Delivery Time (Once Shipped) | Total Time (Processing and Delivery) | Shipping Cost |
|---|---|---|---|
| Standard (DHL eCommerce) | 4-6 business days | 8-12 business days | $0 |
| Express (DHL Express) | 2-3 business days | 5-8 business days | $30 |
Canada
| Shipping Method | Delivery Time (Once Shipped) | Total Time (Processing and Delivery) | Shipping Cost |
|---|---|---|---|
| Standard (DHL eCommerce, Canada Post) | 4-7 business days | 8-15 business days | $0 |
| Express (DHL Express, Canada Post) | 2-5 business days | 6-9 business days | $30 |
Australia
| Shipping Method | Delivery Time (Once Shipped) | Total Time (Processing and Delivery) | Shipping Cost |
|---|---|---|---|
| Standard (DHL eCommerce) | 4-7 business days | 9-15 business days | $0 |
| Express (DHL Express) | 3-5 business days | 4-8 business days | $30 |
Switzerland
| Shipping Method | Delivery Time (Once Shipped) | Total Time (Processing and Delivery) | Shipping Cost |
|---|---|---|---|
| Express (DHL Express) | 3-5 business days | 5-8 business days | 30 CHF |
Israel
| Shipping Method | Delivery Time (Once Shipped) | Total Time (Processing and Delivery) | Shipping Cost |
|---|---|---|---|
| Express (DHL Express) | 3-5 business days | 5-8 business days | ₪100 |
All Other Countries
| Shipping Method | Delivery Time (Once Shipped) | Total Time (Processing and Delivery) | Shipping Cost |
|---|---|---|---|
| Standard (DHL eCommerce) | Available only in select countries | 7-20 business days | Varies by country; Calculated in USD or local currency at checkout |
| Express (DHL Express) | 3-5 business days | 3-6 business days | Varies by country; Calculated in USD or local currency at checkout |
